Who we are
SWestrans (The South West of Scotland Transport Partnership) is a group set up by Transport Scotland to determine and deliver better transport, both locally and nationally, and to act as a catalyst for regeneration of the region's economy.
You can contact us by post at this address or by email at:
Our head office is located at Dumfries and Galloway Council
Cargen Tower Depot and Offices
Garroch Business Park
Cargenbridge
Dumfries
DG2 8PN
Email: swestrans@dumgal.gov.uk
Why we need your personal information and what will we do with it
We need you to give us your personal information to allow us to provide services to you as the regional transport partnership (RTP) for Dumfries and Galloway.
We will use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.
Our legal basis for using your information
The precise legal basis for us using your personal information will vary depending on which service we are providing to you. However, in most cases this will be because it is necessary for us to use your personal information to perform a task carried out in the public interest by us. If we are using your personal information on a different basis to this, this will be explained in the specific privacy statements relating to those functions.
If we are using your information because:
- it is required for us to have a contract with you, or
- you have consented to give it
Then if you do not provide us with the information we have asked for, we will not be able to provide that service to you.
Who we share your information with
We are legally obliged to safeguard public funds, so we are required to verify and check your details internally and with Dumfries and Galloway Council services to prevent fraud. We may share this information with other public bodies for the same purpose.
We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this. In general, we will also comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.
If we need to transfer your personal information overseas in relation to an activity, this will be explained in a specific privacy statement relating to that function along with a description of the protective measures we have in place to keep it secure.
How long we keep your information for
We only keep your personal information for the minimum of time necessary. Sometimes this time is set out in the law, but in most cases, it is based on our business need. We maintain a records retention schedule which sets out how long we hold different types of information for.
Your rights under data protection law
Access to information - you have the right to request a copy of the personal information that we hold about you.
Correcting your information - we want to make sure that your personal information is accurate, complete and up to date. Therefore, you may ask us to correct any personal information about you that you believe does not meet these standards.
Deleting your information - you have the right to ask us to delete personal information about you where:
1. You think that we no longer need to hold the information.
2. We are using that information with your consent and that you have withdrawn your consent.
3. how we may use your information below.
4. Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information - you have the right at any time to tell us to stop using your personal information for direct marketing purposes.
Restricting how we may use your information - in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of information. This right might also apply if we no longer have a basis for using your personal information but you do not want us to delete the data. Where this right is realistically applied will mean that we may only use relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Withdrawing consent to use your information - where we use personal information with your consent, you may withdraw that consent at any time and we will stop using your personal information for that purpose(s) for which consent was given.
Please contact us if you wish to carry out any of these rights.
We may use automated decision-making processes but very little use of profiling. Where these techniques are used, this will be explained in the specific privacy statements relating to those functions, together with a description of the reason involved in any automated-decision making.
We aim to directly resolve all complaints about how we handle personal information. You can contact us by email.
Email: swestrans@dumgal.gov.uk
You also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office, who can be contacted at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO websites - concerns
Telephone: 0303 123 1113 (local rate) or 01625 545 745
If your complaint is not about a data protection matter
You can make a complaint to us.