Writing your request
When writing to request information you should include:
- your name and address
- full details of the information or documents you would like to receive
- any fee applicable (read our charging policy)
- additional contact details for extra clarification, if necessary
If you have any difficulty identifying the information you want to access, then contact us and we will be happy to help.
Different ways to access information
Information available under the publication scheme will normally be available online, by email, over the phone or by post.
Classes of Information (section 8) provides more details on the information available under the scheme, along with additional guidance on how the information falling within each class may be accessed.
Read the classes of Information.
Online
Most information listed in this guide is available to download from our website. If no such link is present the website’s search facility may help.
By email
Information that is listed in the publication scheme but is not published on the website may be requested by email.
In your email you should include an additional contact details, in case it is necessary to clarify details of the request.
Email: foi@dumgal.gov.uk
By phone
Telephone: 01387 260102
By post
All information under the scheme will normally be available in paper copy form. Requests should be addressed to:
Senior Information Officer
Dumfries and Galloway Council
Council Offices
English Street
Dumfries
DG1 2DD